About Us

Who We Are
Online playgrounds is an one stop shop for playground spares and associated products dedicated to offering a fast, efficient and professional service. We are backed by a company with over 20 years in the play equipment industry.

Our staff have over 100 years combined experience in the industry, and have a thorough understanding of the needs of the play and leisure, servicing and parts required. We are able to supply the requirements of local authorities, visitor attractions through to the local parks department.

What We Supply
Online playgrounds sells a wide range of playground spares and associated products to anyone who has the responsibilities of maintaining equipment or looking to purchase high quality products. Our aim is to provide our customers with a wide range of playground products and consumable parts to suit your every need. Our focus being on quality, durability, value for money, ease of ordering and customer service.

How We Supply It
We want to offer the very best range of products possible with the emphasis always on quality and value. We have tried to make our website as easy to navigate as possible, so all you have to do is find the category you are looking for, select the products that suit you best, and then we will deliver them to your door. We have endeavoured to make our descriptions as clear as possible, so you can tell what is included, or what is involved, in order to help you make your purchase.

Your Experience
We want purchasing with onlineplaygrounds to be a straightforward experience that gives you what you want.

If you have any comments about our site, or the products we sell, please e-mail our Customer Services team at: sales@onlineplaygrounds.co.uk.

Customer Services
At onlineplaygrounds we aim to ensure that your experience of purchasing with us is a successful and happy one. However, we understand that there may be occasions when you need to contact us, and we will be more than happy to help you. Our Customer Service team is on hand to help you with any queries you may have. They are available between 9am and 5pm Monday - Friday (excluding bank holidays). Simply e-mail us at sales@onlineplaygrounds.co.uk. Or if you want, you can call us on: 01354 638193.

Returns/Exchanges
We are confident that you will be pleased with your purchase, but in the event that you are not satisfied simply give us written confirmation of your intentions, and then return the item to us for an exchange or a full refund (please note that unless the goods are faulty, or we have delivered incorrect goods, you will be liable for the cost of returning them).